Privacy statement

PRIVACY

Privacy is important to us. We use the customer information we collect in connection with your order to process your order on our online service, and to provide you with services and information through our pages.

By continuing to use the Website and our services, you agree to this Privacy Statement:

 

1.The registrar

Freja & Elton Oy

Business ID: 3204169-1

Opodaskodintie 6 B,

02700 Beautiful

info@frejaelton.com

www.frejaelton.com

 

2. Contact information for the register

Freja & Elton Customer Service

info@frejaelton.com

 

3. Purpose and legal basis of the processing of personal data

The processing of personal data is based on the data subject's legitimate interest, contractual relationship and / or compliance with the controller's legal obligation. The processing of personal data may also be based on the data subject's consent, which then constitutes, where applicable, the legal basis for the processing. The registrar has a legitimate interest in engaging in objective, reasonable and lawful sales and marketing activities, including related customer profiling.

 

4. Description of data collected

Personal data is processed within the limits permitted by law for the management and development of customer relationships. We mainly collect personal information to process orders.

Personal data processed in the register may be used for the following purposes:

 

Orders

We need personal information in order processing for delivery and customer communication related to orders (e.g. order and delivery confirmation). In addition, the information can be used for invoicing and collection measures, as well as for handling possible complaints. We do not store any payment information other than the payment method and prices for a possible refund.

 

Product offering and marketing

If you have given your marketing consent when placing your order, we may send you marketing emails.

 

 Information to be stored in the register

We only process information that our customers provide to us. This information includes: 



Information

Mailing list

Subscriber

Intended use


Name




Identification / communication

Address

Delivery of orders

Telephone number

Communication / Marketing

Email address

Communication / marketing

 

Disclosure of information

 

As a rule, the information is not disclosed for marketing purposes outside Freja & Elton Oy.

The information may be selectively disclosed to a targeted third-party marketing campaign commissioned by the controller. The third parties to whom we need to disclose information for the purpose of processing orders are listed below. In addition, the third parties we use to market, develop and analyze our site are listed below.

 

- Transport companies: PostalMatkahuolto, PostNord

- Payment service providers:  Klarna, Stripe

- E-commerce system and order processing: Shopify

 - Microsoft Office 365 e-mail


Klarna Bank AB (publ) (“Klarna”) uses cookies to recognize the user’s device for the purpose of providing personalized advertising of Klarna products the next time the user will browse a Merchant website offering Klarna products, and for analytics purposes.
Persistent marketing and analytics cookies
These cookies contain a unique user ID which will enable Klarna to recognize the user’s device the next time that user Returns to a Merchant using Klarna’s services. These are persistent cookies, stored on the device for a period of up to 540 days as of the last interaction with Klarna, or until they are deleted and allow Klarna (i) to show personalized marketing of Klarna products, including credit Promotions to the user , and (ii) to perform analytics of the user behavior.
By connecting the unique user ID stored in the cookie on the device to the information Klarna has about the user, Klarna will be able to recognize the user of that device. The information Klarna collects through the cookies is not shared with any third party.
The user’s consent and revocation of consent
Setting cookies for marketing purposes is subject to the user's consent, which will have to be obtained before the cookies are set on the user's device. In addition, the web browser or device often allows the user to change the settings for the use of cookies. More information on how to adjust the settings can be found in the browser of the device reference information, and on aboutcookies.org.
About Klarna
Klarna Bank AB (publ) is subject to Swedish Data Protection legislation, and is the data controller for the purpose of processing the personal data as described above. Klarna has a data protection officer and a team consisting of personal data experts. Klarna also has a customer service team handling questions relating to personal data. You are welcome to contact Klarna at dataskydd@klarna.se. Please visit www.klarna.com for more information about Klarna, and how Klarna processes personal data.

 

5. Retention of personal information

The register shall be maintained electronically and adequately protected from third parties by firewalls, passwords and other technical security measures generally accepted in the information security industry. Only identified employees of the controller and of companies acting on its behalf or for its account may have access to the personal data contained in the register with a right of access granted by the controller. 

 

6. Changes to Privacy Policy

Freja & Elton reserves the right to change this privacy statement. The latest version of the privacy statement can always be found on this page. If the changes in the updated description are significant, we will notify them in a visible manner on the frejaelton.com homepage.

 

7. Cookies

We use cookies on our website. Cookies are small text files that websites store on your computer through your web browser. The purpose of cookies is to expand the functionality of the pages and create a better user experience for the user, for example through personalization, session management and monitoring. Cookies are also used as a tool for advertising and analytics.

The user can specify in the browser settings which cookies are allowed and which are not. It should be noted, however, that some cookies are necessary for the operation of the website and blocking them prevents or complicates the use of the website. In addition, the user can delete the accumulated cookies from their browser.

This website stores cookies to enable important functions of the website as well as marketing, personalization and analytics. Based on the cookies we use, it is not possible to identify an individual.

We use the following third-party cookies to process payments and delivery methods, analyze customer behavior, and target advertising and marketing:

Klarna

Postal

PostNord

Matkahuolto

Google Analytics

Shopify