Refund policy

According to the Consumer Protection Act, you have the right to exchange or return your online store order either in full or in part within 14 days of receiving the order. The right of return only applies to unused and completely new equivalent marketable products. Please always notify us in advance of the order return, for example by e-mail:

When returning a delivered order, include your order number and contact information.
Delivery costs for returns and exchanges are paid by the customer. In connection with the exchange, we will send the new product to the customer free of charge.
Return address: Freja & Elton OY, Oppilaskodintie 6 B, 02700 Kauniainen
The mere return or non-return of the goods by post without the required additional information is not a return. For non-redeemed shipments, we charge delivery and return postage.